Resume
- Served as the Engineering Director with an Insurance carrier heading 150+ member team across .NET, Azure, AWS, Java and Guidewire tech stacks
- Deep expertise in architecting, building, deploying and running highly available and resilient cloud applications on Azure and AWS, establishing monitoring, observability and disaster recovery
- Certified Project Management Professional
- Strong understanding of Insurance domain - Life, Property & Casualty, Retirement and Workers Comp
- Used agile methodology based on SAFe and LeSS framework with global multi-location teams, responsible to align business, financial, operational and technical goals to manage ROI by establishing KPI and KRA across the teams
- Migrated a multi-platform DevOps setup with 800+ pipelines from Bamboo to GitLab reducing build time by 40% and Opex by 38%
- Executed the entire lifecycle of modernization of the editorial and publishing systems, web and mobile platforms for a news organization on AWS and ArcXP in 5 months, with a multi location team
- Spearheaded multi-year modernization program from discovery to sign-off addressing the technical debt comprehensively and migrating critical business applications to cloud resulting in cost and process efficiencies
- Iteratively delivered a scalable web portal on Azure using Microservices, C#, Asp.Net MVC and Sitecore with autoscaling, observability and blue-green deployment
- Executed full lifecycle of B2B SaaS product development on Azure, .NET Core, C# and Angular
- Owned the development and implementation of access control and time-in-office systems across 52 offices and 250,000 employees
- Ran the L2/L3 operational run support of critical IT systems with a 80 member offshore team and operationalized ITIL framework based processes using Kanban, ServiceNow, JIRA and Cherwell exceeding contractual availability and service levels.
- Rebuilt the flailing homegrown ERP system of a healthcare startup with a phased modernization plan in 9 months with 40% reduced computing footprint
- Led from the design to go-live of an enterprise platform that runs GBP 1 billion a year business with real-time interface to multiple third parties with an onsite-offshore team of 45 members with ASP.NET, C#, SQL Server and BizTalk Enterprise
EXPERIENCE:
11/22 – 09/24 Beyondsoft Consulting Inc Madison, WI
Director of Software Engineering
- Led the architecture, design and execution of multi-platform (Windows, Linux and Mac Apps) DevOps migration from Bamboo to GitLab on AWS, Docker, Gerrit and Terraform
- Executed the entire lifecycle of modernization of the editorial and publishing systems, web and mobile platforms for a news organization on AWS and ArcXP in 5 months, with a 10 member multi location team, using ArcXP, React Native, Node.js, HTML, CSS, RESTful APIs, iOS, Android and AWS
- Successfully delivered Microsoft Dynamics 365 Finance discovery and implementation, with 3 phased releases handling migration from legacy applications, user training, change and risk management
- Engaged with clients to understand their business/technology challenges and propose the right technical solution, approach, resourcing and plan
- Responsible for multiple vendor relationships for resourcing
08/19 – 10/22 Cognizant Technology Solutions Madison, WI
Associate Project Director
- Onsite Engineering Director to key insurance clients, built relationships with C-suite and IT leadership and executed their IT vision, responsible for engagements worth $75 million+
- Iteratively delivered a scalable, highly available web portal on Azure using C#, Asp.Net MVC, .Net Core, Sitecore 9.x Helix, Vue (2.x), Javascript, Jquery, AppInsights, TDD, xUnit, .Net RESTful API on AKS and IBM API Connect secured using Oauth2
- Executed full lifecycle of B2B SaaS product development on Azure, ADF, Entity Framework, Power BI, Azure SQL, .NET Core, C#, Angular, Ping Identity, Azure Monitor, Serilog and followed SAFe Agile framework
- Successfully delivered large modernization and Cloud transformation programs moving from legacy tech to Azure Cloud, Azure Service Bus and Azure Functions using LeSS Agile
- Established multi-shore modern Dev teams introducing CI/CD, quality gates using Azure DevOps, Veracode, Selenium, Service Virtualization, Blue-Green Deployment with automated dashboards, governance and management reporting with the right SLAs and KPIs
- Led product implementation, migration and support of Guidewire, Insurity, DuckCreek, OpenText and SmartCOMM
- Hired, mentored, developed, and retained key technical talent - oversaw 20 to 150+ member teams across US & India
12/14 – 08/19 Cognizant Technology Solutions Chennai, India
Associate Project Director
- Offshore Engineering head for Insurance clients delivering IT outsourcing, managed a 200+ member team of Architects, Developers, UX Designers, Quality Engineers, Subject Matter Experts and Business Analysts
- Delivered cutting edge technical work with offshore based Agile teams working with onsite Business Analysts, on Microsoft and Open systems tech stacks
- Responsible for operational run support of critical IT systems of US based insurance clients by building a 80+ member team and operationalized ITIL framework based processes using ServiceNow, JIRA and Cherwell
- Led execution of multi-year IT transformation initiatives delivering differentiated outcomes like reducing proprietary software license costs, data center footprint and operational expenses
- Key bid-team member for large RFP’s contributing solution design, technical architecture, deal structuring, team sizing and estimation for Insurance clients
- Headed the Cognizant's TruTime Program from inception to release that modernizes the Attendance, Timesheet and Building Access systems across India for 250,000 employees in 52 facilities.
- AWARD: Awarded Runner up in the Org wide innovation event ‘InsuranceNext Premier League 2017', for building a chatbot for insurance customers using NLP
08/13 - 12/14 Apexon (Technosoft Corp.)
Delivery Manager
- Rebuilt the flailing homegrown ERP system of a healthcare startup with a phased modernization plan in 9 months with 40% reduced computing footprint, with .NET, SQL Server and SAML
- Founded the Microsoft and Mobile Center of Excellence onboarding key resources to build the competency and went to market successfully
- AWARD: VAULT (Value Addition Underlines Technology Leadership) award – for leading a crack team to resolve major design and security issues for a high impact high visible client system
11/07 - 08/13 Changepond Technologies
Delivery Manager
- Led the service delivery for 8 clients in the UK region with the team of 100 associates
- Led the transformation program for the largest telecom provider in the UK redesigning the systems that run the on the ground workforce that designs, deploys and manages their network infrastructure across the country using C#, ASP.Net, JQuery and SQL Server
- Used Microsoft BizTalk to build XML integrations with government agencies and third parties, transacting about a million messages a day, and the necessary monitoring, recovery and support systems
- Led RFP response and won a key automobile account in the US for a turn-key SharePoint development
- Played a key role in the transformation of online assessment systems for a top UK university
- Delivered a modernization program updating the core applications for UK’s leading facility management company
01/97 - 11/07 Macrocomm Convergence
Engineering Manager
- Built a SmartTV platform from the ground up in the year 2005 for streaming media content delivery, web browsing and Web based EPG on Intel 830M4 Consumer Electronic Platform with HD decoding, Remote Administration and OTA Firmware upgrade
- Built a set top box on Freescale iMX31 media processor platform and QNX OS in collaboration with international hardware and embedded system partners
06/94 - 12/96 Shanthi Gears Limited and two others
Software Engineer
- Developer in FoxPro and Visual Basic
EDUCATION:
2000 – 2004 Indira Gandhi National Open University
- Master of Computer Applications
CERTIFICATIONS:
- Project Management Professional (PMP)
- Microsoft Certified: Azure Fundamentals
- AWS Certified Cloud Practitioner
- Google Cloud: Cloud Digital Leader
TECHNICAL SKILLS:
- AWS Cloud: Step functions, DMS, Lambda, SNS, SQS, S3, EC2, DynamoDB, RDS, IAM, WAF, Cloud watch, Cloud formation
- Azure Cloud: Containers, Service Fabric, Functions, AKS, Batch, Monitor, SQL, Data Factory, Pipelines, DevOps, CDN, WAF
- Programming Languages, Components and Framework: C# .Net, .Net core, WinForms, WPF, WCF, ASP.Net Web Forms, MVC, Entity framework, React, Sitecore
- Tools and IDE: GIT, Jenkins, Draw.io, Confluence, JIRA, Veracode, Visual Studio, MS Project, Visio, ServiceNow, Cherwell, AppInsights, xUnit, IBM API Connect, Serilog, Veracode, Selenium, Ping Identity